Here at Karamba3D we always strive to ensure that each user's experience is enjoyable and are always here to help with any troubleshooting issues. If your license has already been processed and sent out, unfortunately you will not be eligible for a refund.
If you are dissatisfied with the program, please send us an email and we can help to resolve any problems you may have.
Karamba3D licenses will be processed within 1-2 working days of successful payment. If you haven’t received any email notification please send us an email regarding your purchase.
Unfortunately those who are restricted to make payments will not be able to purchase a EDU/PRO license. However we can offer free 6 month licenses for such users. These can be renewed after 6 months if needed.
Simply send us an email with your concern and we will gladly help you to get your license.